14 days on your first payment
If Adsraft is not right for you, ask within 14 days of your first payment and we refund it in full. No reasons needed.
After that
You can cancel at any time. Cancelling stops the next payment, and the service continues to the end of the month you have paid for. We do not refund part-months after the first 14 days, except where the Australian Consumer Law gives you a right to a refund, for example if the service has a major failure.
If we end the service
If we stop providing the service for a reason that is not your fault, we refund any amount paid for the time we did not provide.
How to ask
Email hello@adsraft.com with the email address you signed up with, or reply to your Paddle receipt. Paddle is the Merchant of Record for our orders and processes refunds to your original payment method, usually within 5 to 10 business days depending on your bank.
Your rights
This policy does not limit any rights you have under the Australian Consumer Law or other laws that cannot be excluded. See also our terms of service.